Helping Dealerships Work Smarter, Get Paid Faster & Boost the Bottom Line
At QB Business Solutions, our mission is simple: we help car dealerships operate more efficiently, maximize profits, and take the stress out of warranty reimbursement and fixed operations. Whether you’re a large auto group or a single rooftop store, we know that running a dealership comes with a long list of challenges. That’s where we come in with practical solutions, hands-on support, and years of industry experience that truly make a difference.
If you’ve ever felt like you’re leaving money on the table when it comes to warranty claims, frustrated by outdated processes in your service department, or just want better visibility into your dealership’s performance metrics, you’re in the right place.
Here’s a closer look at the core services we offer and how each one is designed to help your dealership thrive.
Key Takeaways
- Warranty Reimbursement: We help you get approved for retail-level reimbursement from your OEM for warranty parts and labor, increasing profitability without added work.
- Warranty Claims Processing: We manage your claims from start to finish, reducing rejections and improving speed and accuracy.
- Dealer Analytics: Get real-time, actionable insights into your dealership’s performance, from fixed ops to financials.
- Fixed Operations Consulting: We identify operational gaps in your service and parts departments and implement practical solutions to increase efficiency and revenue.
- Hands-On Support: Our team is made up of dealership veterans who understand the challenges you face and provide real, customized solutions.
- Free Consultation: We’re happy to take a look at your current setup and see where we can add value.
Warranty Reimbursement: Get What You Deserve, Every Time
Let’s be honest: most dealerships aren’t getting paid what they should for warranty parts and labor. The good news? There’s a legal, proven way to fix that, and we can handle it all for you.
Our Warranty Reimbursement Service helps dealers submit for retail-level reimbursement from manufacturers for both parts and labor. This isn’t a “hack” or a loophole. It’s a legitimate process protected by state franchise laws that allows you to be paid for warranty work at rates that better reflect what you actually charge your customers.
What We Do:
- Conduct a full audit of your current warranty reimbursement practices
- Build and submit a clean, compliant application on your behalf
- Maximize your retail rate for parts and labor reimbursement
- Handle any back-and-forth with the OEM until your approval comes through
And the best part? We’ve done this thousands of times across nearly every major brand. We know what each OEM is looking for and how to craft the right submission strategy. That means faster approvals and higher returns for you.
Most of our clients see significant increases in reimbursement rates, which directly improves profitability in the service department. It’s one of the easiest ways to boost your bottom line without increasing your inventory.
Warranty Claims Processing: We Handle the Tedious Stuff So You Don’t Have To
Filing and managing warranty claims can be a nightmare that consists of slow systems, denied claims, ever-changing rules, and piles of paperwork. But it doesn’t have to be that way.
With our Warranty Claims Processing service, we become an extension of your team, managing your claims from start to finish. You get fewer rejections, faster payments, and peace of mind knowing it’s done right the first time.
What We Do:
- Process and submit all warranty claims for parts and service
- Track open claims and follow up proactively with OEMs
- Fix rejected claims and re-file when needed
- Provide regular reporting and updates so you’re never in the dark
We stay on top of all manufacturer-specific requirements and ensure your claims are compliant and clean. Whether you’re dealing with Ford, Toyota, GM, or any other brand, we understand the nuances of their systems and expectations.
Our clients often tell us that this service alone has saved their service managers hours each week, freeing them up to focus on what they do best: managing their team and driving revenue.
Dealer Analytics: Turn Your Data Into Smart Business Decisions
Running a dealership without accurate, real-time data is like flying blind. That’s why our Dealer Analytics service is such a game-changer.
We take the guesswork out of decision-making by providing you with clear, actionable insights into how your dealership is performing, both financially and operationally. From fixed ops to variable ops, we break down your numbers in a way that actually makes sense and shows you where to focus your attention.
What We Do:
- Aggregate and analyze your key dealership data
- Create easy-to-understand dashboards and custom reports
- Highlight trends, missed opportunities, and areas for improvement
- Help set performance benchmarks and goals for your team
This service is especially valuable for dealer principals, general managers, and department heads who want a clear picture of how their store is doing without spending hours buried in spreadsheets.
With dealer analytics, we turn raw data into real-world strategies. Want to see where your service department is leaking profit? Curious about which techs are the most efficient or which models are generating the most warranty work? We can show you. And we’ll help you make adjustments that move the needle.
Fixed Operations Consulting: Boost Efficiency and Profitability in Service & Parts
Your fixed ops department should be a profit center, not a problem area. With our Fixed Operations Consulting, we work directly with your team to improve performance, processes, and profitability across service and parts.
This is not a cookie-cutter approach. We roll up our sleeves and dig into your operations to find the gaps, inefficiencies, and hidden opportunities that are holding your store back.
What We Do:
- Evaluate service drive and parts operations from top to bottom
- Review staffing, workflow, scheduling, and customer experience
- Recommend and implement process improvements that actually stick
- Provide on-site or virtual training and accountability support
Whether you’re looking to increase hours per RO, improve technician efficiency, reduce missed upsells, or just run a tighter ship, we bring the expertise and systems to make it happen.
We’ve worked with dealerships of all sizes—independents, large auto groups, and everything in between. No matter your structure, we know how to tailor our approach to your team and culture.
Our fixed ops clients typically see:
- Higher CSI scores
- Increased gross profit per RO
- Reduced service backlog and customer wait times
- Better utilization of technician time and resources
It’s not about pushing more cars through the service drive, it’s about creating a smoother, more productive system that benefits your staff, your customers, and your bottom line.
Why Dealerships Choose QB Business Solutions
We’re not a big-box vendor, and we don’t take a one-size-fits-all approach. At QB Business Solutions, we pride ourselves on building real relationships with our clients and delivering hands-on support that makes a tangible impact.
We’ve been in the trenches of the dealership world and understand what it takes to keep operations running smoothly. Our team is made up of industry veterans who know this business inside and out.
When you partner with us, you’re not just getting a service, you’re getting a dedicated team that’s committed to helping your dealership succeed long term.
Let’s Talk About Your Goals
Every dealership is different. Maybe you’re looking to recover lost profits in your warranty department. Maybe your fixed ops numbers are flat and you’re not sure why. Or maybe you just want better data so you can make smarter business decisions.
Whatever your goals, we’d love to chat.
We start every client relationship with a free consultation to understand your needs, answer your questions, and see how we can help. No hard sell, just a conversation about how to make your dealership stronger and more profitable.
If you’re ready to take the guesswork out of warranty work, simplify your processes, and get your fixed ops running smoothly, QB Business Solutions is here to help. Let’s make your dealership more efficient, more profitable, and more prepared for whatever comes next. Give us a call to learn more about how we can help your dealership thrive this year.
