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WARRANTY CLAIMS PROCESSING

Warranty Claims Processing

At QB Business Solutions, our goal is to maximize your automotive dealership’s profitability and operations, and our Warranty Claims Processing Service does just that. With over 25 years of experience, we understand from an ownership level what challenges you face with your warranty claims processing system, whether there is a gap in claims, poor past experiences, or lack of time to effectively process your claims. Auto dealers lose thousands of dollars everyday by not processing warranty claims correctly or on time. QB Business Solutions is here to adapt to fit your automotive dealership's needs while being cost effective.

What is warranty claims processing?

If repairs are incomplete or there are faulty parts, an upset customer can prompt you to worry about how to handle a warranty claim or whether a warranty is even applicable. As a more customer focused process, warranty claims processing and warranty claims management can be a distracting and costly task for many automotive dealerships. The process is complicated, time consuming, and involves specific compliance procedures that can result in the loss of valuable revenue and time.

The Challenge?

There are a few challenges that arise when it comes to warranty claims processing. Auto dealers accept their Warranty Parts markup at 40% or MSRP, which typically does not reflect their current retail rate and there is often a large disparity in Warranty Labor reimbursement compared to the Dealers Retail Labor Rate. Automotive warranty laws are also vague, complex, vary from state to state, and every manufacturer has different guidelines to abide by which can be confusing and difficult to interpret. Lastly, many dealers are unaware of their opportunity to receive full Retail Compensation for their Parts and Labor warranty reimbursement. Having an expert warranty claims processing and management company that understands the system can prove to be a worthwhile asset that allows you to focus on providing excellent service to your customers while narrowing the gap between profitability and costs.
Call Us Now: 1-800-970-4701

Warranty Claims Processing

At QB Business Solutions, our goal is to maximize your automotive dealership’s profitability and operations, and our Warranty Claims Processing Service does just that. With over 25 years of experience, we understand from an ownership level what challenges you face with your warranty claims processing system, whether there is a gap in claims, poor past experiences, or lack of time to effectively process your claims. Auto dealers lose thousands of dollars everyday by not processing warranty claims correctly or on time. QB Business Solutions is here to adapt to fit your automotive dealership's needs while being cost effective.

What is warranty claims processing?

If repairs are incomplete or there are faulty parts, an upset customer can prompt you to worry about how to handle a warranty claim or whether a warranty is even applicable. As a more customer focused process, warranty claims processing and warranty claims management can be a distracting and costly task for many automotive dealerships. The process is complicated, time consuming, and involves specific compliance procedures that can result in the loss of valuable revenue and time.

The Challenge?

There are a few challenges that arise when it comes to warranty claims processing. Auto dealers accept their Warranty Parts markup at 40% or MSRP, which typically does not reflect their current retail rate and there is often a large disparity in Warranty Labor reimbursement compared to the Dealers Retail Labor Rate. Automotive warranty laws are also vague, complex, vary from state to state, and every manufacturer has different guidelines to abide by which can be confusing and difficult to interpret. Lastly, many dealers are unaware of their opportunity to receive full Retail Compensation for their Parts and Labor warranty reimbursement. Having an expert warranty claims processing and management company that understands the system can prove to be a worthwhile asset that allows you to focus on providing excellent service to your customers while narrowing the gap between profitability and costs.
Call Us Now: 1-800-970-4701

QB Solutions is your “Solution“ to receive your maximum allowed retail compensation and expert warranty claims processing service.

Call Us Now: 1-800-970-4701

How Can We Help

Our goal is to maximize your profits and reduce the time spent on warranty management and processing for your dealership. We achieve this by integrating your dealership warranty claims into our successful system. No two dealers are the same, which is why our dedicated account managers work one on one with clients to achieve the best results, as opposed to simply using a software system, which can yield lower results. Paperwork is one of the most important factors involved with warranty claims processing and we pride ourselves with having the highest integrity in our paperwork with over 99% accuracy. As state laws and brand changes occur, we also stay up to date with and adapt to new changes and training whenever they arise. We enjoy helping automotive dealers get back on track operationally and become sustainable for the future.
  • Based on your last 12-month financial data we will forecast your individual annualized Parts and Labor gain.
  • Once you review our forecast and decide you would like to proceed, we will send you a Dealer Agreement and we will get your store(s) set up quickly.
  • QB Business Solutions will work directly with your DMS provider to create the necessary reports with Dealer approval to complete the submission process.
  • QB Business Solutions’ knowledge, dedication, and proprietary data reporting allow us to maximize the Dealers' return. Our commitment to our clients is to configure the best outcome while following State and Factory guidelines.
  • We monitor your submission and provide you with timelines of the expected notification from the factory.
  • Once manufacturer approved, immediate increase to Parts and/or Labor gross profit year over year.
Call Us Now: 1-800-970-4701

How Can We Help

Our goal is to maximize your profits and reduce the time spent on warranty management and processing for your dealership. We achieve this by integrating your dealership warranty claims into our successful system. No two dealers are the same, which is why our dedicated account managers work one on one with clients to achieve the best results, as opposed to simply using a software system, which can yield lower results. Paperwork is one of the most important factors involved with warranty claims processing and we pride ourselves with having the highest integrity in our paperwork with over 99% accuracy. As state laws and brand changes occur, we also stay up to date with and adapt to new changes and training whenever they arise. We enjoy helping automotive dealers get back on track operationally and become sustainable for the future.
  • Based on your last 12-month financial data we will forecast your individual annualized Parts and Labor gain.
  • Once you review our forecast and decide you would like to proceed, we will send you a Dealer Agreement and we will get your store(s) set up quickly.
  • QB Business Solutions will work directly with your DMS provider to create the necessary reports with Dealer approval to complete the submission process.
  • QB Business Solutions’ knowledge, dedication, and proprietary data reporting allow us to maximize the Dealers' return. Our commitment to our clients is to configure the best outcome while following State and Factory guidelines.
  • We monitor your submission and provide you with timelines of the expected notification from the factory.
  • Once manufacturer approved, immediate increase to Parts and/or Labor gross profit year over year.
Call Us Now: 1-800-970-4701

Benefits of Outsourcing Warranty Claims VS In House

While it can seem like a manageable task to handle in house, the benefits of outsourcing your dealer warranty claims to an expert warranty claims service can prove to be a priceless value. With so much potential revenue available to claim and so many challenges to face in addition to regular responsibilities, QB Solutions is the solution for your warranty claims processing and warranty management needs. The benefits include:
  • Department management focus is on retaining retail sales
  • Improves department efficiency
  • Claims paid the first submission 86% or above
  • Days to submission 2.5 days or less
  • Lower department overhead
  • Proper Op Code usage results in maximizing Dealer Compensation, (Pay Out)
  • Stop delayed submissions due to employee turnover, absence, vacation, illness, etc.
  • Sustaining compliance requirement through documentation audits
  • Maintain dealership required training
When it comes to your warranty management service for warranty claims, rely upon and trust in QB Solutions' successfully proven systems to regain your revenues and your time. Our staff is dedicated to your warranty claims processing success and is here to be a partner to your automotive dealership administration.
Call Us Now: 1-800-970-4701

Benefits of Outsourcing Warranty Claims VS In House

While it can seem like a manageable task to handle in house, the benefits of outsourcing your dealer warranty claims to an expert warranty claims service can prove to be a priceless value. With so much potential revenue available to claim and so many challenges to face in addition to regular responsibilities, QB Solutions is the solution for your warranty claims processing and warranty management needs. The benefits include:
  • Department management focus is on retaining retail sales
  • Improves department efficiency
  • Claims paid the first submission 86% or above
  • Days to submission 2.5 days or less
  • Lower department overhead
  • Proper Op Code usage results in maximizing Dealer Compensation, (Pay Out)
  • Stop delayed submissions due to employee turnover, absence, vacation, illness, etc.
  • Sustaining compliance requirement through documentation audits
  • Maintain dealership required training
When it comes to your warranty management service for warranty claims, rely upon and trust in QB Solutions' successfully proven systems to regain your revenues and your time. Our staff is dedicated to your warranty claims processing success and is here to be a partner to your automotive dealership administration.
Call Us Now: 1-800-970-4701

INCREASE YOUR RETAIL WARRANTY REIMBURSEMENT ON PARTS AND LABOR

UP TO $500,000

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Call Us Now: 1-800-970-4701

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