Warranty Claims Processing

Handling warranty claims can be time-consuming and complex, but it’s crucial for dealerships to process these claims efficiently and accurately to improve revenue and maintain compliancy. At QB Business Solutions, our Warranty Claims Processing service streamlines this process, providing industry-leading results and higher approval rates compared to other providers. We manage the entire claims process from start to finish, ensuring each claim is submitted accurately, thoroughly, and in compliance with manufacturer guidelines.

We pride ourselves on integrity, accuracy, and sustainable results, ensuring the client is always first, with satisfaction guaranteed. QB Business Solutions is here to meet your dealership’s needs while being cost-effective in warranty claim processing and management.

With over 75 years of combined Warranty Management experience, we understand the challenges dealerships face. Whether you have gaps in claims, poor past experiences, or lack the time to effectively process warranty claims, QB is your partner for success. We focus on first paid submissions being 97% or higher and aim for submission in 2 days or less. By leveraging our expertise, dealerships can minimize the risk of rejected claims while speeding up the process, allowing them to focus on serving customers and growing their business.

We Can Work With All Automotive Manufacturers

While it can seem like a manageable task to handle in house, the benefits of outsourcing your dealer warranty claim or extended warranty to an expert warranty claim service can prove to be a priceless value. With so much potential revenue available to claim and so many challenges to face in addition to regular responsibilities, QB Solutions is the solution for your automotive warranty claim processing and warranty management needs. The benefits include:

Department management focus is on retaining retail sales
Improves department efficiency
Claims paid the first submission 97% or above
Days to submission 2 days or less
Lower department overhead
No additional IN Dealer personnel needed to file claims

Proper Op Code usage results in maximizing Dealer Compensation, (Pay Out)
Stop delayed submissions due to employee turnover, absence, vacation, illness, etc.
Sustaining compliance requirement through documentation audits
Maintain dealership required training

When it comes to your automotive warranty management service for warranty claim and extended warranty, rely upon and trust in QB Solutions’ successfully proven systems to regain your revenues and your time. Our warranty processes are your warranty management solution and the results speak for themselves. As your warranty management solution, our staff is dedicated to your warranty claim processing success and is here to be a partner to your automotive dealership administration.

What Our Satisfied Clients Are Saying

"Chad and the QB team did a wonderful job for our team. They made it super easy for us every step of the way. The entire team at QB did a great job for us. We simply gave them our data and they did the rest with higher-than-expected results. "

"We received over a $15.00 hourly increase above our original warranty rate"

"Our sincerest thanks to Lumena and the staff at QB Business Solutions! In the past 12 months, with their expertise and guidance, Suncoast has realized an increase of 44% in our Chrysler Warranty Labor Rates, and 59% in our Warranty Parts Rates. This has resulted in a huge increase in our net profit margins. We recommend QB Solutions for any dealer who wants to maximize their Manufacturer Warranty Rates."

"They have helped us increase our warranty parts and labor gross by over $3,000,000.00 in 15 months across 28 of our Dealerships. Their hands on approach working with our parts and service managers with Grid and Matrix pricing also helped us increase our Customer Pay parts and labor gross percentages as well as our overall effective labor rates."

"My Service and Parts team along with our Dealer would like to thank you once again for your assistance getting our Warranty Increase through the system. Over the last year you have convinced us to go thru this process two times and both times a huge success to our store. We learned a lot with the first one and were very well prepared on the second with your help".

QB Business Solutions excels in achieving a 97% or higher approval rate for claims paid on the first submission, with an average of just 2 days or less from submission to approval.

Let Us Show You How Your Dealership Can Get Up to $500,000 Reimbursement on Retail Warranty Parts & Labor

Warranty Claims Processing