Fixed Operations Consulting

"Chad and the QB team did a wonderful job for our team. They made it super easy for us every step of the way.  The entire team at QB did a great job for us. We simply gave them our data and they did the rest with higher-than-expected results. "

"We received over a $15.00 hourly increase above our original warranty rate"

"Our sincerest thanks to Lumena and the staff at QB Business Solutions! In the past 12 months, with their expertise and guidance, Suncoast has realized an increase of 44% in our Chrysler Warranty Labor Rates, and 59% in our Warranty Parts Rates. This has resulted in a huge increase in our net profit margins. We recommend QB Solutions for any dealer who wants to maximize their Manufacturer Warranty Rates."

"They have helped us increase our warranty parts and labor gross by over $3,000,000.00 in 15 months across 28 of our Dealerships.  Their hands on approach working with our parts and service managers with Grid and Matrix pricing also helped us increase our Customer Pay parts and labor gross percentages as well as our overall effective labor rates."

"My Service and Parts team along with our Dealer would like to thank you once again for your assistance getting our Warranty Increase through the system. Over the last year you have convinced us to go thru this process two times and both times a huge success to our store. We learned a lot with the first one and were very well prepared on the second with your help".