Dealer Warranty Reimbursement Insights

In-House vs. Outsourced Warranty Claims Processing: Which actually costs your dealership more?

On paper, keeping warranty claims in-house looks like the economical choice, you pay one salary and the work gets done. But that math only holds if your admin never gets sick, never takes vacation, never quits, never falls behind, and never miscodes a claim. In a real service department, all of those happen, and each one carries a cost that never appears on the salary line. The right question isn’t “what does a warranty admin

Common Reasons Warranty Claims Get Denied (and How to Avoid Them)

Every warranty claim your dealership submits is one small mistake away from a denial. A missing tech punch time. The wrong op code. A service tech that doesn’t match the job. Individually, these look like nothing. To a manufacturer, any one of them is enough to reject the claim outright, and now that repair order is sitting unpaid, aging on your schedule, waiting on a resubmission that eats your admin’s time. If you run a

Service director reviewing warranty labor rate reports at an automotive dealership

Why Your Warranty Labor Rate Is Costing You More Than You Think

Most service departments across the country are performing warranty work every single day. And most of them are getting paid less for that work than they are legally entitled to receive. That’s not an opinion. It’s a pattern we’ve seen consistently across over 2,500+ dealerships in all 50 states. The warranty labor rate gap is one of the most common and costly profit leaks in Fixed Operations, and the frustrating part is that it’s almost

Boost Fixed Ops Gross Profit

How to Boost Fixed Ops Gross Profit: The Power of Retail Warranty Reimbursement In the high-stakes world of automotive dealership management, Fixed Operations is the engine of stability. While vehicle sales may fluctuate with market trends and interest rates, the service department remains the consistent heartbeat of the business. However, even the most efficiently managed shops often leave substantial revenue on the table due to outdated manufacturer reimbursement rates. This is where Retail Warranty Reimbursement

As seen in March 2026 Fixed Ops Magazine Email Blast

YOUR DEALERSHIP DESERVES TO GET THE FULL RETAIL RATE. WARRANTY CLAIMS PROCESSING AND REIMBURSEMENT PARTNER At QB Business Solutions, we pride ourselves on being the trusted partner for automotive dealerships seeking to maximize profitability and efficiency. With over 75 years of combined experience, we offer a comprehensive range of services that deliver industry-leading results—helping your dealership thrive in today’s competitive market. Calculate Your Reimbursement Takes less than 2 minutes • No DMS access required

Signs Your Dealership Is Losing Profit Without Realizing It

Many dealerships believe their profitability challenges are caused by market conditions, competition, or manufacturer pressures. However, in our experience at QB Business Solutions, the most damaging losses often happen quietly. Signs your dealership is losing profit are not always obvious, and by the time they surface, the financial impact is already significant. Dealership profit loss usually stems from internal issues rather than external forces. Operational blind spots, inefficient processes, and misaligned departments can erode margins