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How To Streamline Your Dealership’s Warranty Claims Processes

Warranty Claims Management - QB Business Solutions

If you’re a smaller dealership you may have a service manager handling processing claims in house, alternatively if you’re a multi location dealership, you have personnel in multiple locations managing your claims processing work. This can turn into a costly task which may not make the claims worth it for you. 

In trying to take on this process in house, you are taking valuable time away from day to day tasks Like most, they soon find out that processing claims in house shifts all of their time and energy away from day to day jobs which may make your cost of labor skewed. Regulations and requirements are always changing, which also causes your staff to waste their time submitting claims that may no longer be correct, and then additional time learning the new process. While it can seem like a manageable task to handle in house, outsourcing this work to a team of highly trained experts who are always up to date on the newest regulations can make all the difference for your dealership, and is all around beneficial. QB Solutions is the solution for your automotive warranty claim processing and warranty management needs. The benefits include:

Saving time on the process, therefore saving money. These changes  that streamline your operations with as much automation as possible can be pivotal in your profitability this year. Having QB Solutions on your side can save your labor costs by providing expert Warranty Claims processing services. This proves especially true if you have multiple locations. Our clients can attest that using our services is infinitely more effective than staffing multiple locations with personnel to complete these jobs.

warranty claim

How Can QB Help

Let QB Solutions help you spend less time on warranty claims and warranty management, while simultaneously maximizing your dealerships’ profits by integrating your dealership warranty claim into our successful warranty claims management system. Unlike the software systems you generally see which yield lower results, our dedicated account managers will work directly with our clients in order to provide you with the best customer service and top notch results for your warranty claims. Paperwork is one of the most important factors involved with warranty service and warranty claim processing and we pride ourselves with having the highest integrity in our warranty claim paperwork with over 99% accuracy. We make it a priority to stay up to speed with changes in state laws and brand changes in order to maximize the profitability on your claims. We help automotive dealers get back on track operationally and become sustainable for the future.

Our Process

  1. Based on your last 12-month financial data we will forecast your individual annualized Parts and Labor gain.
  2. Once you review our forecast and decide you would like to proceed, we will send you a Dealer Agreement and we will get your store(s) set up quickly.
  3. QB Business Solutions will work directly with your DMS provider to create the necessary reports with Dealer approval to complete the submission process.
  4. QB Business Solutions’ knowledge, dedication, and proprietary warranty data reporting allow us to maximize the Dealers’ return.
  5.  Our commitment to our clients is to configure the best outcome while following State and Factory guidelines.
  6. We monitor your submission and provide you with timelines of the expected notification from the factory.
  7. Once manufacturer approved, immediate increase to Parts and/or Labor gross profit year over year.

If you are ready to take your dealership to the next level, save time and most of all money by streamlining your claims processing then call the experts at QB Business Solutions today!

1-800-970-4701

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