At QB Business Solutions, we talk to service managers and GMs every day who are laser-focused on increasing profitability. They’ve tightened up expenses, pushed for upsells, and worked hard to boost their customer satisfaction scores. But there’s one area in which many dealerships still leave money on the table: using analytics and warranty claims processing […]
Month: June 2025
When Flashy Platforms Fall Short: A Smarter Approach to Warranty Reimbursement and Dealer Analytics For Customer Pay
Over the past two months, we’ve visited dealerships across the U.S., meeting with Fixed Ops leaders, Service Managers, and GMs. One thing has become very clear: many are tied to systems or platforms that promise everything—but deliver too much of what they don’t need, and not enough of what actually works. Let’s be honest—when it […]
