If it’s been a couple of years since your dealership requested a warranty labor and parts rate increase, there’s a good chance your manufacturer is still paying you at a rate well below what you actually charge retail customers for the same work. That gap never shows up as one clean line item on a […]
Thomas Hall
How Much More Should Your Dealership Be Getting Back in Warranty Reimbursement?
Most Service Managers know their warranty labor rate by heart. Far fewer know whether that number is actually right. Nobody at the manufacturer is going to volunteer to fix it for you, so it’s completely possible to run a tight, well-managed service department and still be underpaid on every warranty repair order you write. The […]
In-House vs. Outsourced Warranty Claims Processing: Which actually costs your dealership more?
On paper, keeping warranty claims in-house looks like the economical choice, you pay one salary and the work gets done. But that math only holds if your admin never gets sick, never takes vacation, never quits, never falls behind, and never miscodes a claim. In a real service department, all of those happen, and each […]
Common Reasons Warranty Claims Get Denied (and How to Avoid Them)
Every warranty claim your dealership submits is one small mistake away from a denial. A missing tech punch time. The wrong op code. A service tech that doesn’t match the job. Individually, these look like nothing. To a manufacturer, any one of them is enough to reject the claim outright, and now that repair order […]
Why Your Warranty Labor Rate Is Costing You More Than You Think
Most service departments across the country are performing warranty work every single day. And most of them are getting paid less for that work than they are legally entitled to receive. That’s not an opinion. It’s a pattern we’ve seen consistently across over 2,500+ dealerships in all 50 states. The warranty labor rate gap is […]
Boost Fixed Ops Gross Profit
How to Boost Fixed Ops Gross Profit: The Power of Retail Warranty Reimbursement In the high-stakes world of automotive dealership management, Fixed Operations is the engine of stability. While vehicle sales may fluctuate with market trends and interest rates, the service department remains the consistent heartbeat of the business. However, even the most efficiently managed […]
As seen in March 2026 Fixed Ops Magazine Email Blast
YOUR DEALERSHIP DESERVES TO GET THE FULL RETAIL RATE. WARRANTY CLAIMS PROCESSING AND REIMBURSEMENT PARTNER At QB Business Solutions, we pride ourselves on being the trusted partner for automotive dealerships seeking to maximize profitability and efficiency. With over 75 years of combined experience, we offer a comprehensive range of services that deliver industry-leading results—helping […]
Signs Your Dealership Is Losing Profit Without Realizing It
Many dealerships believe their profitability challenges are caused by market conditions, competition, or manufacturer pressures. However, in our experience at QB Business Solutions, the most damaging losses often happen quietly. Signs your dealership is losing profit are not always obvious, and by the time they surface, the financial impact is already significant. Dealership profit loss […]
Common Warranty Claim Mistakes | Dealership Warranty Claims Guide
Warranty claims are one of the most overlooked profit leaks inside automotive dealerships. When warranty claims are processed incorrectly—or not in full compliance with manufacturer requirements—dealers lose reimbursement dollars, face chargebacks, and increase audit exposure. At QB Business Solutions, we work directly with dealerships across the country to identify warranty claim mistakes, correct recurring issues, […]
10 Tips to Make 2026 Your Dealership’s Most Profitable Year Ever
Every year brings new challenges to the auto industry, like shifts in inventory availability, changes in consumer buying habits, unpredictable market conditions, and evolving OEM requirements. But 2026 is shaping up to be a major opportunity for dealerships that embrace smarter operations, better analytics, and streamlined processes. QB Business Solutions works with dealerships across the […]
