Category: Warranty Claims Processing
How Much More Should Your Dealership Be Getting Back in Warranty Reimbursement?
Most Service Managers know their warranty labor rate by heart. Far fewer know whether that number is actually right. Nobody at the manufacturer is going to volunteer to fix it for you, so it’s completely possible to run a tight, well-managed service department and still be underpaid on every warranty repair order you write. The […]
In-House vs. Outsourced Warranty Claims Processing: Which actually costs your dealership more?
On paper, keeping warranty claims in-house looks like the economical choice, you pay one salary and the work gets done. But that math only holds if your admin never gets sick, never takes vacation, never quits, never falls behind, and never miscodes a claim. In a real service department, all of those happen, and each […]
Common Reasons Warranty Claims Get Denied (and How to Avoid Them)
Every warranty claim your dealership submits is one small mistake away from a denial. A missing tech punch time. The wrong op code. A service tech that doesn’t match the job. Individually, these look like nothing. To a manufacturer, any one of them is enough to reject the claim outright, and now that repair order […]
Common Warranty Claim Mistakes | Dealership Warranty Claims Guide
Warranty claims are one of the most overlooked profit leaks inside automotive dealerships. When warranty claims are processed incorrectly—or not in full compliance with manufacturer requirements—dealers lose reimbursement dollars, face chargebacks, and increase audit exposure. At QB Business Solutions, we work directly with dealerships across the country to identify warranty claim mistakes, correct recurring issues, […]
Outsourcing Warranty Claims Processing- Boost Your Sales This Holiday Season
The holiday season is a crucial period for businesses across nearly every industry, and the automotive industry is no exception. Car dealerships, in particular, are often bustling with activity during this time, as customers are more inclined to make significant purchases like vehicles. While engulfed in the festive rush, one aspect that should not be […]
The Hidden Costs of Ineffective Warranty Claims Management
Today, we’re going to take you on a journey through a part of the automotive world that’s often overlooked but incredibly important — warranty claims management. Running a car dealership is no small feat. Between managing inventory, sales, customer service, and service operations, it’s like juggling flaming torches. And then there’s warranty claims management — […]
Warranty Claims Processing as a Competitive Advantage
Hey there, auto dealers! Today, we at QB Business Solutions want to dive into something that could revolutionize your business—something we know inside and out: warranty claims processing. Now, before you roll your eyes and think, “Warranty claims? Really?” – let us assure you that this is more exciting (and beneficial) than it sounds. We’re […]
How Poor Warranty Claims Processing Can Impact Customer Satisfaction
As a car dealership, you pride yourself on providing outstanding service to your customers. You understand just how vital it is to maintain a high level of satisfaction to foster loyalty, encourage repeat business, and generate positive word-of-mouth referrals. But there’s one aspect of your dealership operations that might not get as much attention as […]
How Do Delayed Warranty Claims Affect Your Dealerships Bottom Line?
In the dynamic and competitive landscape of automotive dealerships, retaining a healthy profit margin is essential for long-term sustainability. The timely processing of warranty claims is one aspect that often gets overlooked when a dealership is assessing their bottom line. At QB Business Solutions, we know how delayed warranty claims can negatively impact a dealership’s […]
